FAQ (16)

What happens if the card I have been refunded to is no longer active?

Created by Samuel Brunt, Modified on Tue, 16 Sep at 1:39 PM by Samuel Brunt
Why can't my refund be sent to a different bank account?

Created by Samuel Brunt, Modified on Tue, 16 Sep at 1:39 PM by Samuel Brunt
Where is my refund?

Created by Samuel Brunt, Modified on Tue, 16 Sep at 1:38 PM by Samuel Brunt
What address do I ship returns to?

Created by Samuel Brunt, Modified on Tue, 16 Sep at 1:39 PM by Samuel Brunt
I’ve had the bike longer than 30 days and I’ve discovered a manufacturing fault - can I still return?

Created by Samuel Brunt, Modified on Tue, 16 Sep at 1:39 PM by Samuel Brunt
When will I receive the refund in my account?

Created by Samuel Brunt, Modified on Tue, 16 Sep at 1:39 PM by Samuel Brunt