Where is my order?

Created by Samuel Brunt, Modified on Tue, 16 Sep at 1:39 PM by Samuel Brunt

Haven't got your tracking number?

Once your order has been dispatched from our warehouse, you will receive an email with tracking information. If you haven't received a tracking confirmation email, please check your spam folder.

If you still can't track your order or need an update please contact our customer support team at support@reidcycles.com.au or by phoning (03) 4513 0995.

Got your tracking number, but haven't received your order yet?

Firstly, please allow for the following timeframes for your order to arrive:

VIC: 3-6 business days

NSW: 4-7 business days

SA: 4-7 business days

QLD: 4-7 business days

NT, Nth QLD: 6-9 business days

WA, TAS: 7-10 business days

Other rural/remote destinations: 7-14 business days

If the relevant timeframe has passed, please contact our customer support team at support@reidcycles.com.au or by phoning (03) 4513 0995. We will follow up with the courier company and investigate the matter for you.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article